Manufacturer’s Warranty
ChaneyHome grants or implies no warranties of performance on any products. All warranties provided, if any, are maufacturer's warranties. Warranty paperwork is typically included in the packaging of the product. Many manufacturers who provide a warranty prefer to handle warranty claims directly. Some manufacturers prefer ChaneyHome to assist in warranty service. Should assistance be necessary, please contact the ChaneyHome Warranty Department through Customer Service. ChaneyHome will charge a fee for delivery and/or pick up charges if incurred while handling the manufacturer’s warranty claim.
For quality control purposes and verification, we reserve the right to request photographs of the damaged item(s) prior to processing a warranty claim.
Most manufacturers’ warranties include repair or replacement of defective parts. They do not include the following:
For quality control purposes and verification, we reserve the right to request photographs of the damaged item(s) prior to processing a warranty claim.
Most manufacturers’ warranties include repair or replacement of defective parts. They do not include the following:
- Loss of use or time, inconvenience, expense or travel while parts are in the process of replacement or repair is in progress.
- Coverage of leather and fabric against fading or discoloration from exposure to elements, oils, spills, fluids or chemicals.
- Buckling or splitting of veneers resulting from exposure to moisture and/or heat. In no event shall ChaneyHome’s responsibility exceed the value of the originally purchased item. Call customer for service.